Delivery Times

Shipping Fees Delivery Timeline Pickup Stations Prepaid-Only Locations

Jumia returns & refunds policy

Thanks for stopping by! All you need to know about our delivery times can be found right on this page:

  • The delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you or when you receive the first SMS to pick up your order from our pickup station
  • For an order with both Jumia First and non Jumia First items, the delivery time will be that of the non Jumia First item.
  • Business days are from Monday to Friday, and do not include weekends or public holidays. For example, a Jumia First order placed on Monday for Tema will arrive between Wednesday and the next Monday. The same order placed on Friday would arrive between Tuesday and Friday the following week.


Jumia First Logo

Jumia First is a premium service for products fulfilled by Jumia. With Jumia First you can enjoy faster delivery times. To find out more about Jumia First, click here

All Accra Cities

Delivered within:
2
Business Days

Tema, Kasoa, Weija

Delivered within:
3
Business Days

All Other Cities

Delivered within:
5
Business Days

Business days are from Monday to Friday, and do not include weekends or public holidays. For example, a Jumia First order placed on Monday before 2PM from Accra will arrive on Tuesday and an order placed on Thursday before 2PM from Tema will arrive latest on Tuesday the next week.
If you choose consolidation at checkout, for an order with both Jumia First and non Jumia First items, the delivery time will be that of the non Jumia First item..



Non-Jumia First

Non-Jumia First products are products fulfilled by sellers on the Jumia platform. These products are held in stock by the seller, not by Jumia. Before we can ship out your order the seller must first ensure the product reaches our warehouse. This is why the timeline is a little longer than Jumia First.


All Accra Cities

Delivered within:
2 - 5
Business Days

Tema, Kasoa, Weija

Delivered within:
3 - 7
Business Days

All Other Cities

Delivered within:
5 - 10
Business Days







Track your order

You can track your order by clicking on "Your Account" at the top-right hand corner of the home page.