Customer Feedback

Verified Ratings (483)

3.8/5
3.8 out of 5

483 verified ratings

Product Reviews (126)

5 out of 5

Samsung

Very good

05-03-2026by Biira Martha
Verified Purchase
5 out of 5

nice phone

Met my expectations

03-03-2026by Julius
Verified Purchase
1 out of 5

poor quality products

Nowadays jumia you sell poor quality products, I ordered for this phone Samsung A14 at first it's networks where not working you couldn't call nor receive calls and I refunded it, then I reordered it again for the second time this time round the network is okay but the phone doesn't support WhatsApp tried to update the phone still nothing... So jumia please mind about the products your sending to your customers. Am really disappointed ???? in you.

02-03-2026by Bruno
Verified Purchase
5 out of 5

Appreciate

Finally I get exactly what I ordered for

02-03-2026by dan
Verified Purchase
4 out of 5

charging

Add a full charging system ie USB cable and it's adapter

26-02-2026by Baryayaka hilary
Verified Purchase
1 out of 5

all your product is fake

Fake

26-02-2026by Milion
Verified Purchase
5 out of 5

Good product

Good battery, good camera for that price

24-02-2026by Jim
Verified Purchase
5 out of 5

Good

Battery is good

24-02-2026by Ssenfuka
Verified Purchase
5 out of 5

Bob

It's user friendly and has strong mobile network and internet connection

23-02-2026by Bob
Verified Purchase
1 out of 5

Faulty

Before giving for our check if it not locked. This fone was locked that needed to open even upto now if failed to get the right soft ware. Just know I was disappointed

23-02-2026by Bagabirwa
Verified Purchase