Delivery
Timelines
timeline
jumia
express
standard
shipping
shipped
from overseas
Kampala
1 - 2 business days 2 - 3 business days 18 - 21 business days
Greater Kampala
1 - 2 business days 3 - 4 business days 19 - 22 business days
Upcountry
2 - 4 business days 4 - 6 business days 21 - 24 business days
Greater Upcountry
5 - 7 business days 7 - 9 business days 24 - 27 business days
The above delivery timelines are for Orders placed before 2pm. Order placement after 2pm is +1 day added to the delivery timelines.

The following locations are categorized as Greater Upcountry and as such , have longer delivery timelines: Bududa, Bukwa, Bulambuli, Butaleja,Kaberamaido,Kapchorwa,Serere,Abim,Adjumani,Amudat, Amuru, Arua,Dokolo,Gulu, Kaabong, Kitgum, Koboko, Kotido, Lamwo, Maracha, Moroto, Moyo, Nakapiripirit, Napak,Nebbi, Oyam, Packwach, Pader, Yumbe, Zombo, Buvuma, Kalangala, Nakaseke, Nakasongola, Bundibugyo, Isingiro, Kamwenge, Kanungu, Kasese, Kiruhura, Kisoro, Ntoroko, Rukungiri, Rakai Sembabule.

The timelines quoted are business days - Monday to Friday only, excluding weekends. They vary depending on the delivery option chosen
delivery methods
  1. Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted 2 times over 5 days (7.00 am to 5.30pm ) after which the item will be cancelled.
  2. Pickup Stations: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station. Please note: 9mobile subscribers may be unable to receive text messages. Ensure you pickup your item within 5 days, otherwise it will be cancelled.
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shipping services
Jumia Express: Products are stored in the Jumia Warehouse which ensures they are shipped quicker. To find out more about Jumia Express click here
Standard Shipping: Products are held in stock with sellers and shipped once received at our warehouse.
Shipped from Overseas: Products are shipped from overseas. To find out more, click here
Ugandan Postal Service: Ugandan Postal Service is a new shipping service for Jumia Global items, delivered through local postal service providers. To find out more, click here