Delivery
Timelines
Timelines
| jumia express | standard delivery | delivered from overseas | |
|---|---|---|---|
Kampala
|
1 business days | 2 - 3 business days | 10 - 18 business days |
|
Greater Kampala
|
1 business days | 2 - 3 business days | 10 - 18 business days |
|
Upcountry
|
4 - 5 business days | 5 - 6 business days | 10 - 18 business days |
|
Greater Upcountry
|
4 - 6 business days | 5 - 7 business days | 10 - 18 business days |
other services
The above delivery timelines are for Orders placed before 8pm. Order placement after 8pm is +1 day added to the delivery timelines.
The following locations are categorized as Greater Upcountry and as such , have longer delivery timelines: Bududa, Bukwa, Bulambuli, Butaleja,Kaberamaido,Kapchorwa,Serere,Abim,Adjumani,Amudat, Amuru, Arua,Dokolo,Gulu, Kaabong, Kitgum, Koboko, Kotido, Lamwo, Maracha, Moroto, Moyo, Nakapiripirit, Napak,Nebbi, Oyam, Packwach, Pader, Yumbe, Zombo, Buvuma, Kalangala, Nakaseke, Nakasongola, Bundibugyo, Isingiro, Kamwenge, Kanungu, Kasese, Kiruhura, Kisoro, Ntoroko, Rukungiri, Rakai Sembabule.
The timelines quoted are business days - Monday to Friday only, excluding weekends. They vary depending on the delivery option chosen
The following locations are categorized as Greater Upcountry and as such , have longer delivery timelines: Bududa, Bukwa, Bulambuli, Butaleja,Kaberamaido,Kapchorwa,Serere,Abim,Adjumani,Amudat, Amuru, Arua,Dokolo,Gulu, Kaabong, Kitgum, Koboko, Kotido, Lamwo, Maracha, Moroto, Moyo, Nakapiripirit, Napak,Nebbi, Oyam, Packwach, Pader, Yumbe, Zombo, Buvuma, Kalangala, Nakaseke, Nakasongola, Bundibugyo, Isingiro, Kamwenge, Kanungu, Kasese, Kiruhura, Kisoro, Ntoroko, Rukungiri, Rakai Sembabule.
The timelines quoted are business days - Monday to Friday only, excluding weekends. They vary depending on the delivery option chosen
delivery methods
- Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted 2 times over 5 days (7.00 am to 5.30pm ) after which the item will be cancelled.
- Pickup Stations: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station. Please note: 9mobile subscribers may be unable to receive text messages. Ensure you pickup your item within 5 days, otherwise it will be cancelled.
delivery services
Jumia Express: Products are stored in the Jumia Warehouse which ensures they are delivered quicker. To find out more about Jumia Express click here
Standard Delivery: Products are held in stock with sellers and delivered once received at our warehouse.
Delivered from Overseas: Products are delivered from overseas. To find out more, click here
Ugandan Postal Service: Ugandan Postal Service is a new delivery service for Jumia Global items, delivered through local postal service providers. To find out more, click here
Deals
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