Shipping and Delivery


Delivery Timeline Pickup Stations Shipping Fees Prepaid-Only Locations
Jumia returns & refunds policy

Jumia promises to provide you with the best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package is delivered to you intact and on time. To enhance your Jumia delivery experience, we have reviewed our shipping fees. Please see below new fees and what to take note of:




Regions & Cities


Kampala Central Business District

Makyindye Division

Bukasa
Buziga
Ggaba
Kabalagala
Muyenga
Katwe
Kibuli
Kibuye
Kisugu
Lukuli
Luwafu
Makindye
Munyonyo
Nsambya
Nsambya Police Barracks
Salaama
Wabigalo

Nakawa Division

Bugoloobi
Bukoto
Butabika
Kiswa
Kiwaatule
Kyambogo
Kyanja
Luzira
Mbuya
Mutungo
Nabisunsa
Naguru
Nakawa
Ntinda

Rubaga Division

Mutundwe
Nateete
Ndeeba
Lungujja
Busega
Lubaga
Mengo
Namungoona
Lubya
Lugala
Bukesa
Namirembe
Naakulabye
Kasubi
Kawaala.

Kawempe Division

Kawempe
Kanyanya
Kazo
Mpererwe
Kisaasi
Kikaya
Kyebando
Bwaise
Komamboga
Makerere
Mulago
Makerere
Wandegeya





Abim 
Adjumani 
Alebtong 
Amolatar 
Amuria 
Amuru 
Apac 
Arua 
Bombo 
Budaka 
Bugembe 
Bugiri 
Buikwe 
Bukedea 
Bukomansimbi 
Bukungu 
Buliisa 
Bundibugyo 
Busembatya 
Bushenyi 
Busia 
Busolwe 
Butaleja 
Buwenge 
Buyende 
Dokolo 
Elegu 
Entebbe 
Fort Portal 
Gombe
Butambala 
Gulu 
Hima 
Hoima 
Ibanda 
Iganga 
Isingiro 
Jinja 
Kaabong 
Kabale 
Kaberamaido 
Kabuyanda
Kabwohe 
Kagadi 
Kakinga
Kakira 
Kakiri 
Kalangala 
Kaliro 
Kalisizo 
Kalongo 
Kalungu 
Kampala 
Kamuli 
Kamwenge 
Kanoni 
Kanungu 
Kapchorwa 
Kasese 
Katakwi 
Kayunga 
Kibaale 
Kibingo 
Kiboga 
Kihiihi 
Kira 
Kiruhura 
Kiryandongo 
Kisoro 
Kitgum 
Koboko 
Kotido 
Kumi 
Kyazanga 
Kyegegwa 
Kyenjojo 
Kyotera 
Lira 
Lugazi 
Lukaya 
Luweero 
Lwakhakha 
Lwengo 
Lyantonde 
Malaba 
Manafwa 
Masaka 
Masindi 
Masindi Port 
Masulita 
Matugga 
Mayuge 
Mbale 
Mbarara 
Mitooma 
Mityana 
Moroto 
Moyo 
Mpigi 
Mpondwe 
Mubende 
Mukono 
Mutukula 
Nagongera 
Nakaseke 
Nakapiripirit 
Nakasongola 
Namayingo 
Namutumba 
Nansana 
Nebbi 
Ngora 
Njeru 
Nkokonjeru 
Ntungamo 
Oyam 
Pader 
Paidha 
Pakwach 
Pallisa 
Rakai 
Rukungiri 
Rwimi 
Sanga 
Sembabule 
Sironko 
Soroti 
Ssabagabo 
Tororo 
Wakiso 
Wobulenzi 
Yumbe 





Delivery charges


Locations Item size Shipping type Payment Option Shipping fees for 1 item
Pickup Stations Small Pickup Cash/Prepayment 5,000 UGX
Medium 5,000 UGX
Large 5,000 UGX
Kampala Small Standard Payment on Delivery/Prepayment 6,000 UGX
Medium 10,000 UGX
Large 15,000 UGX
Small Express Payment on Delivery/Prepayment 6,000 UGX
Medium 10,000 UGX
Large 15,000 UGX
Upcountry Small Standard Prepayment 10,000 UGX
Medium 15,000 UGX
Large 30,000 UGX
Small Express Prepayment 15,000 UGX
Medium 20,000 UGX
Large 40,000 UGX



Product Category & Size Indication


Track your order

You can track your order by clicking on "Your Account" at the top-right hand corner of the home page.