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"Never Split the Difference: Negotiating As If Your Life Depended On It" by former FBI lead hostage negotiator Chris Voss.
This book is a radical departure from traditional negotiation theory. It argues that negotiation is not a logical, rational battle, but a psychological, emotional, and empathetic process. The strategies are born from the highest-stakes environments imaginable, where a wrong word could cost lives.
"Never Split the Difference: Negotiating As If Your Life Depended On It" by former FBI lead hostage negotiator Chris Voss.
This book is a radical departure from traditional negotiation theory. It argues that negotiation is not a logical, rational battle, but a psychological, emotional, and empathetic process. The strategies are born from the highest-stakes environments imaginable, where a wrong word could cost lives.
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