Original Haylou X1 Neo Wireless Earphone Gaming Headset TWS Bluetooth 5.3 Headphone Low Latency Touch Control HiFi Music Earbud

FAQ

About Dropshipping

Accept Dropshipping, and we will DO NOT put any invoices, QR codes, promotions in the shipment, So Don't worry, Just buy it, we will do anything well for you, thanks.

About Products:

1. Are the products real and original ?

Yes, all the products displayed are 100% real and original.

2. How is the quality of the products ?

We are strive to make high-quality products. We will check the products carefully before we ship it to you.

3.Can you test the earphone before send out ?

Yes, we can test the earphone before send out.

Normaly we send the original sealed box from the factory to each customer, but if you need us open the sealed box and test the earphone then please mark it in your order then we will be do it for you, thanks !

About Shipment:

1. When will the seller ship my order ?

Generally most of our products are in the stock, and your order will be shipped out within 1-3 business days after your payment is verified by Aliexpress.

If there are some hot selling products are temporarily out of stock, we will contact you asap to discuss an processing time extension or change to other items or other solutions.

2. When will i receive the goods ?

For Russia, Spain, France, countries about 12 days, Brazil about 30 days, other countries about 20-25 days.

But sometimes if you meet strict customs inspection and bad weather, packages will be delayed, but please rest assured that we will help you find the package.

About Warranty & After-sales:

1.There are 12 months warranty for our products.

2.If you got a defective goods, please send us a message first about the problems with videos or photos, and we will try our best to solve the problems for you.

3.If you want to return the product, please contact us within 3 days after you receive the order.

All returned goods must be returned with its original packaging and accessories. Customer is responsible for shipping charges on returned goods.

4.We will refund the money to you when we received the returned goods.

5.Sometimes the shipping company lost the parcels, if you have not receive you order in the delivery time, please contact us and we will refund you the payment or arrange to resend you.

About Feedback

1. We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important!

2. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.

3. We appreciate full 5-star positive feedback, we will also send the same feedback to you. Hope longterm business with you !